Effective Date: [01-04-2025]

1. Introduction
Welcome to Hotel Gurukrupa (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application for ordering food and related services.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, payment details, etc.
  • Non-Personal Information: Device type, browser type, IP address, location, and browsing behavior.
  • Transaction Data: Order history, payment status, and preferences.

3. How We Use Your Information
We use your information to:

  • Process and fulfill food orders.
  • Improve customer experience and provide personalized recommendations.
  • Communicate promotions, offers, and updates.
  • Enhance website/app security and prevent fraud.
  • Comply with legal obligations.

4. Sharing of Information
We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment processors, delivery partners, and IT service providers.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In case of mergers, acquisitions, or restructuring.

5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies
We use cookies and tracking tools to enhance user experience, analyze traffic, and personalize content. You can modify cookie preferences through your browser settings.

7. Your Rights & Choices
Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Opt out of marketing communications.
  • Restrict or object to data processing.

8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us
For any questions or concerns, contact us at:
Hotel Gurukrupa
Email: gurukrupahonest@gmail.com
Phone: 9726533000
Address: Samarth Endeavour LLP, Rajkot Bhavnagar Highway, At Charkha